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Background of the AICG

Most highly developed industrialised nations, including Australia and New Zealand, generally enjoy good health outcomes. People want to trust health service organisations and clinicians to provide safe and high-quality healthcare. Adverse events, however, are still far too prevalent.

1 in 9 patients in Australian hospitals suffers a complication1.

Despite national standards and accreditation processes, patient safety and quality care lapses continue to plague our health system. In fact, almost every significant safety failure in recent decades happened in a hospital that passed their accreditation with flying colours1

The obvious cost of these complications is patient suffering, which has flow-on effects on their families, medical staff and even other patients. There is also a major cost to hospitals, both productively and financially.

Patient complications are costing $4 billion a year for public hospitals and more than $1 billion a year for private hospitals1.

Improvements in healthcare need not be limited to new, expensive technology development, or process development at an organisation level. Rather, hospitals can improve the quality of their care by focusing on developing clinical governance skills at an individual healthcare professional level. 

Better hospital culture means better patient outcomes.

The Australasian Institute of Clinical Governance (AICG) was formed in direct response to an identified need for healthcare professionals to strengthen their skills in clinical governance to reduce the occurrence of adverse events. The decision was influenced by a number of reports, most recently the Victorian, Australia Government reports:

  • Targeting Zero, a review of hospital safety and quality assurance in Victoria (October 2016, Duckett S., Cuddihy M., Newnham H.) and,
  • Safer care saves money: How to improve patient care and save public money at the same time. (2018, Duckett, S., Jorm, C., Moran, G., and Parsonage, H. (April 2018)

As such, we are committed to improving patient safety and quality care through health professional development and education programs in clinical governance competencies.


The AICG has developed a clinical governance framework, based on a review of national and international clinical governance frameworks, to underpin our curriculum and focus our activities. It is around this framework that we built our flagship Certificate course in clinical governance and our online supplementary courses.

Continuos Improvement diagram

1. Duckett, S., Jorm, C., Moran, G., and Parsonage, H. (2018). Safer care saves money: How to improve patient care and save public money at the same time. Grattan Institute.

The AICG Certificate course is suitable for all healthcare professionals and offers education on three key areas for improving safety and quality care; clinical governance, leadership and culture and collaboration.

read more about our certificate course