Safer Care Saves Money
Duckett, S., Jorm, C., Moran, G., and Parsonage, H. (2018). Safer care saves money: How to improve patient care and save public money at the same time. Grattan Institute.
Duckett, S., Cuddihy, M., and Newnham, H. (2016). Targeting Zero; supporting the Victorian hospital system to eliminate avoidable harm and strengthen quality of care. State of Victoria.
Culture, language, and patient safety: making the link
Johnstone, M., and Kanitsaki, O. (2006). Culture, language, and patient safety: making the link. International Journal for Quality Health Care. 18(5), p383-388.